Contact information
Contact Information
Last updated: 31 August 2026
FARRINGTON is a British design and engineering brand operated by Sterling Northern Solutions Limited.
For orders, product enquiries, returns, delivery questions, privacy matters, trade enquiries or general correspondence, please contact us using the details below.
Contact FARRINGTON
Company details
Sterling Northern Solutions Limited
Trading as FARRINGTON
Registered in England and Wales
Company No. 15066575
Registered office:
Unit 9 Undershore Works
Brookside Road
Bolton
BL2 2SE
United Kingdom
Customer enquiries
For questions relating to:
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an existing order;
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product information;
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delivery or tracking;
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returns or refunds;
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damaged or faulty products;
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personalisation;
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ownership and product care; or
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general customer support,
please contact:
Where your enquiry relates to an order, please include your order number where available.
Returns
Please contact us before returning a product wherever reasonably possible so that we can provide the appropriate return instructions.
Do not assume that the registered office above is the correct returns address unless we have confirmed this to you.
For returns and cancellations:
Please also refer to our Returns & Refunds Policy.
Trade and hospitality
For enquiries from:
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hotels;
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restaurants and bars;
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private members' clubs;
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retailers;
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interior designers;
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architects;
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hospitality groups;
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distilleries;
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corporate gifting clients; or
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other commercial partners,
please contact:
Please include Trade Enquiry in the subject line where appropriate.
Press and editorial enquiries
For press, editorial, photography, product loans or media enquiries:
Please include Press Enquiry in the subject line.
Privacy enquiries
For questions about how FARRINGTON handles personal information, or to exercise a data-protection right, contact:
Please refer to our Privacy Policy for further information.
Legal correspondence
Formal legal correspondence may be sent to:
Sterling Northern Solutions Limited
Unit 9 Undershore Works
Brookside Road
Bolton
BL2 2SE
United Kingdom
Company No. 15066575
Email:
Response times
We aim to respond to enquiries as promptly as reasonably possible.
More complex matters, including delivery investigations, product assessments, returns or data-protection requests, may require additional time.
Any statutory response periods or consumer rights continue to apply regardless of our general response-time guidance.